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AYA Niseko, Niseko Hirafu
AYA Niseko, Niseko Hirafu rated 4.3 out of 5 based on 184 vote(s).
AYA NISEKO is Hirafu's newest ski-in ski-out condominium located just few meters from the ski lifts with Mt. Yotei view. There are 79 units, size from Studio, 1.5BDR, 2BDR, 3BDR, Residence and Penthouse. The serviced apartments are fully furnished and equipped. World-class amenities, ski valet, front desk, concierge service, ONSEN hot springs, gym, spa and so much more.
Rates & Availability
AYA Niseko, Niseko Hirafu rated 4.3 out of 5 based on 184 vote(s).
YesGreat apartments, top notch location, clean and nice decoration.
(Travel dates 2018-03-04 to 2018-03-10)
(Hong Kong)
YesBest to request a room on a higher floor due to the noise of the cars and trucks on the roads early morning. Breakfast is not included which I suggest that the hotel should include it in their rates. Otherwise, breakfast should be improved. Ambience and service is poor at the restaurant, hence it's every full. Receptionists and staff should smile more and and be more enthusiastic to show their hospitality. They are quite serious and rigid most of the time. There is no transportation in terms of shuttle service at all, so it's a problem when there are no taxis. They should offer free transfers to nearby areas as most other hotels do.They only offer 1 bottle of water on arrival, I think they should offer 1 bottle per guests per day.
(Travel dates 2018-02-15 to 2018-02-21)
Name withheld
(Hong Kong)
(Travel dates 2018-03-03 to 2018-03-08)
Name withheld
(Hong Kong)
YesThe room was clean and comfortable. I particularly liked the mattress used, which was quite hard and supportive, with limited partner disturbance. Television channels are rather limited with only 3-4 channels of English programming. Service was excellent on all counts. Pick up was timely and polite. The ski valets were always smiling, and happy to assist with ski equipment. When I checked out, my friend was still packing in the room, and the receptionist immediately called the room to inquire if my friend needed help with luggage. Very thoughtful service. With respect to the restaurant, food is very average. Service was ok. I had doubts on the overall cleanliness of the chefs in the kitchen. In the short hour I was in the restaurant for lunch, I saw a chef scratch his head 10 times, twice was before flipping fish (with his hands) on the grill. I get that it is warm in the kitchen, but nobody needs to witness that. No love lost with not trying food in the restaurant.
(Travel dates 2018-02-24 to 2018-03-01)
Name withheld
(Travel dates 2018-02-27 to 2018-03-04)
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